Policies, Rules & Regulations
Home » Policies, Rules & Regulations

ROYAL RESIDENCY GUEST HOUSE

E-169, Street-10, Block-B, Gulshan-e-Jamal, Main Rashid Minhas Road near Shahid Shinwari Opp. COD Karachi

Policies, Rules & Regulations

We are pleased to welcome you. To ensure a comfortable, safe and pleasant stay for all guests, please observe the following policies.

1. Check-In & Check-Out

Check-In: 2:00 PM
Check-Out: 12:00 PM

Early check-in and late check-out are subject to room availability and may be subject to additional charges.

Guests are requested to complete the required registration formalities at check-in.

2. Guest Identification

All guests are required to provide valid identification CNIC / Passport at check-in, in accordance with applicable requirements.

The guest who makes the reservation is responsible for providing accurate booking and identification information.

3. Room Occupancy

Guests must not exceed the maximum occupancy specified for their room.

Additional guests may be accommodated only with prior approval and may incur an additional charge.

4. Visitors

Visitors are permitted subject to guest house policy and applicable identification requirements.

Visitors may not stay overnight without prior approval and registration.

5. Smoking

Smoking is not permitted inside guest rooms or other designated non-smoking areas.

Guests may smoke only in designated smoking areas, where provided.

6. Noise & Quiet Hours

Guests are requested to maintain reasonable noise levels and respect other guests.

Quiet Hours: 10:00 PM – 8:00 AM

Loud music, parties and disruptive activities are not permitted.

7. Parties & Events

Parties, unauthorized gatherings and events are not permitted inside guest rooms unless specifically approved by management.

8. Prohibited Activities

Illegal activities, harassment, violence, threatening behavior and activities that may endanger guests, staff or property are strictly prohibited.

9. Room & Property Care

Guests are requested to take reasonable care of the room, furniture, fixtures, appliances, linen and other guest house property.

Guests may be charged for damage, loss or excessive cleaning resulting from misuse or negligence.

10. Towels & Linen

Towels, bed linen and other room items are provided for use during the stay and should not be removed from the property.

11. Keys / Access Cards

Guests are responsible for room keys or access cards provided to them.

Lost keys/cards may be subject to a replacement charge.

12. Electricity & Appliances

Guests are requested to switch off unnecessary electrical appliances and air conditioning when leaving the room.

Do not use high-power appliances or electrical equipment that may create a safety risk unless approved by management.

13. Wi-Fi

Wi-Fi is provided for guest convenience. Internet speed and availability may vary due to technical issues or service-provider interruptions.

14. Parking

Parking is subject to availability.

Guests should park only in designated areas and are responsible for securing their vehicles and belongings.

The guest house is not responsible for valuables left inside vehicles.

15. Valuables

Guests are advised to keep cash, jewelry, passports, electronics and other valuables secure.

Please contact reception regarding available safe/locker facilities.

16. Children

Children are welcome subject to the occupancy limits of the selected room.

Parents or guardians are responsible for the safety and supervision of children at all times.

17. Pets

Pets are permitted only if specifically approved by management.

18. Laundry & Ironing

Laundry and ironing services may be available on request and may incur additional charges.

19. Food & Beverages

Food and beverages may be consumed only in accordance with guest house policy.

Cooking is not permitted in rooms unless a designated cooking facility is provided.

20. Damage / Security Deposit

A security deposit may be required depending on the room, booking type or guest house policy.

Any applicable deposit will be communicated to the guest before or at check-in.

21. Lost & Found

Any item found on the premises will be handed to management and handled according to the guest house's Lost & Found procedure.

Guests should contact reception as soon as possible regarding lost belongings.

22. Cancellation & Refunds

Cancellation and refund conditions depend on the booking channel and applicable rate plan.

For direct bookings, the cancellation terms communicated at the time of reservation will apply.

For third-party bookings, the cancellation policy displayed on the respective booking platform will apply.

23. Payment

Accepted payment methods may include:

  • Cash
  • Bank transfer
  • Digital payment
  • Card payment, where available

Full payment or an applicable advance payment may be required according to the booking terms.

24. Management Rights

Management reserves the right to refuse accommodation or terminate a stay where a guest seriously violates the house rules, creates a safety risk, causes significant disturbance, or engages in unlawful activity, subject to applicable law.

25. Complaints & Assistance

Please contact reception if you experience any problem with your room, facilities or services.

We will make reasonable efforts to resolve issues promptly.

Thank You

Thank you for choosing Royal Residency Guest House E-169, Street-10, Block-B, Gulshan-e-Jamal, Main Rashid Minhas Road, Karachi. We appreciate your cooperation and hope you enjoy a comfortable and pleasant stay.

For more information 0092-343-333-0000